Cookie Policy

Governing Law: England and Wales
Last updated: 17 April 2026

We use cookies and similar technologies on the MOLO web portal (wearemolo.com) to keep it working, understand how it’s used, and improve your experience. This policy explains what cookies we use, why, and how you can manage your preferences. The MOLO mobile app does not use browser cookies.

‍1. What Are Cookies?

‍Cookies are small text files placed on your device when you visit a website. They serve different purposes — some are essential to make a website work, others help the site remember your preferences or allow the site owner to understand how people use it.

Cookies can be:

Session cookies — temporary files that are deleted when you close your browser.
Persistent cookies — files that remain on your device until they expire or you delete them.
First-party cookies — set directly by MOLO when you visit wearemolo.com.

Third-party cookies — set by other organisations whose services we use on our portal, such as analytics providers.We may also use related technologies such as web beacons and tracking pixels alongside cookies. This policy covers all of these technologies.

‍2. Cookies We Use

‍We use the following categories of cookies on wearemolo.com:

‍Essential cookies
Required for the portal to function. These enable core features like logging in, keeping your session secure, and navigating the site. They cannot be turned off.
Examples: session management, CSRF protection, load balancing.

‍Analytics cookies
Help us understand how visitors use the portal — which pages are visited, how long people stay, and where they come from — so we can improve it. Data is aggregated and anonymised where possible.
Examples: page views, session duration, referral source.

‍Functional / preference cookies
Remember choices you make so the portal behaves as you expect on return visits, such as language or display preferences.
Examples: language settings, UI preferences.

We do not currently use advertising or targeting cookies on wearemolo.com. If this changes, we will update this policy and ask for your consent before placing any such cookies.

‍3. Managing Your Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to see what cookies have been set and to delete them individually or block them entirely.

Guidance for common browsers:Google Chrome: https://support.google.com/chrome/answer/95647

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Microsoft Edge:https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Samsung Internet: https://www.samsung.com/uk/support/mobile-devices/what-are-cookies-and-how-do-i-enable-or-disable-them/‍

Please be aware that blocking or deleting essential cookies may prevent parts of the portal from working correctly, including logging in to your MOLO account. For more information on managing cookies, visit www.aboutcookies.org

4. Third-Party Services

‍Some cookies on wearemolo.com are set by third-party services we use to operate and improve the portal. We only use third-party services where necessary and select providers who comply with UK data protection law. These may include:

- Analytics providers — to help us understand portal usage in aggregate. Data is subject to the provider’s own privacy policy.
-Authentication services — to keep your login session secure.

We do not permit third-party services to use data collected through our portal for their own advertising or marketing purposes.

‍5. The MOLO App

‍The MOLO mobile app (available on iOS and Android) does not use browser cookies. We do use certain device-level identifiers and usage logs within the app for authentication and crash reporting purposes. These are described in our Privacy Policy at wearemolo.com/privacy.

‍6. Changes to This Policy

‍We may update this Cookie Policy from time to time, for example if we introduce new third-party services or change the cookies we use. We will notify you of any material changes via a banner on the portal or by email. The “last updated” date at the top of this page will always show the most recent version.

‍7. Contact Us

‍MOLO App Ltd
71–75 Shelton Street
Covent Garden London WC2H 9JQ
Email: support@wearemolo.com
Website: wearemolo.com